August 28, 2020 | Alexandria, VA
Systems Planning and Analysis, Inc., (SPA) recently announced it received ISO (International Organization for Standardization) 9001:2015 renewed registration.
ISO 9001 is a quality management standard that assists service providers and companies meet customer satisfaction standards, work more efficiently, and enhance quality control processes. During the audit, SPA’s Quality Management System was found to fully meet all ISO 9001:2015 standards. Annually, surveillance audits will be conducted to ensure continual compliance with the standards.
ISO is the world’s largest developer and publisher of international standards, and ISO 9001:2015 defines the requirements for Quality Management Systems. Using common standards aids in the design of quality products and services and increases business productivity and customer satisfaction. The management standards of the ISO 9001:2015 certification are observed by more than one million companies in more than 170 countries worldwide.
Trip Barber’s paper has been published by The Sir Richard Williams Foundation in Australia.
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